Returns & Exchanges
At Wardrobes Direct Australia, we want you to be completely satisfied with your storage solutions. If your purchase isn't quite right, our straightforward return policy ensures a hassle-free process for all standard stock items.
Initiate Your Request
Contact our customer service team within 14 days of delivery with your order number and reason for return to receive a Return Authorization.
Package Your Items
Ensure all wardrobe components are securely packed in their original, undamaged packaging to prevent transit damage and qualify for a full refund.
Arrange Transportation
Ship the items back to our central warehouse via a tracked courier service or drop them off personally at our designated intake point.
Quality Inspection & Refund
Once our team inspects the returned goods for resale condition, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing